Product Manager

Product Manager

Full-Time / Permanent 

ABOUT ODAIA
ODAIA noun
o·da·ia | 'oh-day-yeah
An Ancient Greek word referring to “tools of the trade.”

Learn more about our company here. 

You can also find more information about the company and our products at odaia.ai.
ODAIA is a remote first organization, all our positions are WFH with frequent company and team based socials, events and meetings in-person and virtually. 

ODAIA helps pharma sales and marketing teams by using AI to understand and predict customer behaviour. Our enterprise SaaS product MAPTUAL serves some of the most recognized Fortune 500 life sciences companies. By incorporating data and AI predictions in powerful ways, MAPTUAL’s users understand their customers (healthcare professionals, patients) on a deeper level and cater to their health needs more effectively. 

ODAIAns (what we call ourselves) are inspired to reinvent the future of how non-technical people leverage data in their day-to-day lives. We are passionate about solving complex problems in data, AI, engineering, design, and product, so our customers don’t have to. We live by the notion that “simplicity is the ultimate sophistication;” and making simplicity scalable is an even bigger challenge. That’s why we have a crazy talented team led by serial entrepreneurs, tech veterans, and life sciences experts.

OUR MISSION

Reducing patients’ time to therapy by facilitating meaningful interactions with healthcare providers, through human-centric software powered by AI. 

We’re also on a mission to build an innovative, diverse, and ego-free business, where trust, innovation and ownership are valued. You’re on a mission too? We’re here for it. We put an emphasis on career development for our employees, and the opportunities to grow are extensive.

WHAT’S ON OFFER

Are you a visionary and experienced Product Manager seeking a new challenge? Do you want to be at the forefront of revolutionizing AI-powered analytics in the Pharma and Life Sciences industry? 

Reporting to the Director of Product, we’re looking for a Product Manager who is passionate about personalization, deeply understands buyer personas, and thrives in designing customer-centric omnichannel solutions for the pharmaceutical industry. In this role, you’ll own the vision, strategy, and execution of our products, ensuring they empower commercial pharma teams to better understand and serve their audiences.

WHAT YOU WILL DO

• Conduct extensive research to understand the motivations, pain points, and behaviors of healthcare providers, patients, and pharma commercial teams
• Develop features that enable buyer persona development, onboarding, and customer enablement, ensuring seamless adoption and ongoing success for our users
• Develop products and features that support hyper-personalized engagement strategies by integrating behavioral, demographic, and account-level data
• Assist with the overall product strategy and roadmap, implementing solutions that help pharma commercial teams to execute effective omnichannel strategies, bridging insights across digital and offline touchpoints
• Collaborate with internal teams, industry experts and users to define healthcare provider personas, mapping their needs, preferences and interactions across different channels, timing, and messaging
• Build products that help pharma commercial teams enable a unique sales and marketing campaign for every individual HCP, account, prescriber and patients 
• Define and measure KPIs to assess the impact of personalization and omnichannel features on customer engagement and ROI
• Translate complex business problems into effective technical solutions, leveraging your strong understanding of data management and automation 
• Lead the productization process, ensuring scalability, usability, and a truly data-driven approach 
• Understand market trends, competition and emerging technologies to drive continuous innovation 
• Identify and prioritize product features and enhancements based on thorough market research and customer feedback 
• Act as a product evangelist, both internally and externally, by communicating the value and unique offerings of ODAIA's products 
• Serve as a contributor within the product management team, fostering a culture of innovation, collaboration, and continuous learning 

WHAT YOU BRING

• Deep knowledge of the Pharma industry, particularly in the commercial life sciences sector, and familiarity with related data types (Rx, ad performance, patient data, etc.) 
• Proven ability to translate customer insights into impactful product features
• Familiarity with omnichannel marketing and customer engagement strategies, particularly in commercial pharma
• Demonstrated ability to understand complex business problems and translate them into scalable technical solutions 
• Exceptional analytical skills and a data-driven mindset, with a passion for leveraging data to drive product decision-making 
• Experience working as a Product Manager of marketing products or similar experience in a fast-paced technology / SaaS startup environment 
• Appreciation for what “good marketing” looks like, with an understanding of how that sense is being shaped by industry trends
• Excellent communication, and experience directly communicating with customers
• Bachelor’s degree in a relevant field, or similar related knowledge and experience

If you think you may be overqualified, or underqualified, don’t worry - we’d love to see your resume anyway! Our team is growing and we are looking for individuals that have what it takes to help us succeed.  We will consider job title adjustments better suit your current level of experience.

WHAT WE OFFER

• A highly productive driven startup culture that values agility, passion, ownership, trust, respect, diversity and inclusion
• Tremendous growth and unique learning opportunities
• A large amount of ownership and autonomy for managing things directly
• An inclusive environment, we are an equal opportunities employer and we operate with an anti-oppression mindset
• Top-notch health benefits for medical, dental, vision care, mental health, prescription drug coverage, travel insurance and alternative treatments such as acupuncture and chiropractic services
• Flexible working hours, providing great balance for personal and family life
  • We focus on what we achieve and not the number of hours we clock
  • We trust our employees and empower them to shape their work themselves so that they can achieve the best possible results
• An open and flexible vacation policy
  • Our employees can take what they want, when they want it - as long as they get their work done, get the time approved and get things covered while they're away

• Stock option grants
• Career development opportunities, and a solid business model - we’re in it for the long haul!

LOCATION

We are a remote first company with an office hub located in Toronto, supporting team building and social connectivity with virtual and in-person collaborative work sessions, team meetings and socials. 

EMPLOYMENT VERIFICATION

Any conditional offer of employment made to a successful candidate will be subject to the full satisfaction with the results of any background and reference checks.

ACCOMMODATIONS AND ACCESSIBILITY

Accommodations are available on request for candidates with disabilities taking part in all aspects of our hiring process. For more on this, you can inquire about accommodations if you're invited to an interview.

DIVERSITY, EQUITY & INCLUSION

As an equal opportunity employer, ODAIA is committed to creating an environment that respects diversity and inclusion. ODAIA does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

At ODAIA, we are committed to building an environment where everyone feels included, valued, and heard. We are committed to creating a diverse workplace, and are an equal opportunity employer who does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

We strongly encourage applications from Indigenous Peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.